Venice Tours | Explore the Magical Canals of Italy

The gondola ride was memorable. It took about 30 minutes. We did a mini walking tour beforehand and learned some interesting Venice facts. There was also a virtual experience attraction after the gondola ride that we had to miss.

Traditional gondola with a 20 min ride around the smaller canals of Venice. An audio commentary could have made it more enjoyable.

Beautiful experience, it makes you seeVenice from a totally different point of view. The girl who was our guide (bilingual tour) was very nice and friendly, not only introduced the gondola experience, but told some interesting facts about the city and the areas visited. Nice and really skillful gondolier, he also reserved some "tidbits" for us. All concluded with the virtual reality experience in a different historical context, which was a nice icing on the cake

Easy to make a reservation on line. Detailed directions on where to meet, to include pictures of the exact location. Great experience.

We didn't have an audio tour. The on-site organization was not up to scratch (we changed the boarding location twice).

The description said that the experience would last 50 minutes but it lasted maybe 20 max. The line to get on the gondola was very long and so we didn't actually get on one until 2:25 (was supposed to be 2) and then it was done by 2:45. It's fine if it's only 20 minutes, but then you should advertise it as such

The ride was said to be with live commentary in Spanish but it was not and it lasted less than 50 minutes...still good because the gondola ride is unique but I would not repeat here.

While we booked an English speaking your. We were grouped with a spanish/English guide. I felt that the English translation was brief and rush through not providing all of the same information. The audio speakers were very crackled and we were unable to hear fully.

Planning was good and fast. They all set off at the same time and that's why the gondolas were jammed. This meant you couldn't travel as far. It was still a nice experience, but a start with individual gondolas from the city center would be better

The ticketing experience was very easy, fast and reliable. The gondola ride was really amazing and the boat man was friendly and welcoming. Would definitely do it again 😁

we booked a tour with personal comments but the guide said absolutly nothing. The boad tour was ok and we knew that it would be a busy time of the day but that the guide did not explain anything was not what we expected.

Tour guide very nice and helpful, time frame was different than expected, at the beginning we had doubts whether we were in the right group as we walked past two gondola boarding points without getting on. The ride was entertaining and nice, but it was very crowded, so we had to stand in line and wait a lot in the gondola. We were only given the audio guide when we asked for it. This was when we boarded the gondola, so the download was not quite complete and not all points could be heard. The virtual journey into the Venetian past with VR glasses was very positive, it wasn't booked separately but was very nice and was also offered afterwards. Overall, the gondola ride is to be recommended, it is somehow part of a visit to Venice.

It was by far the best thing I did in Venice & was so inexpensive compared to paying actual Gondola people, well worth the money! There is a 3D tour at the end, was so good!

The hospitality of the gondoliers and their interest in offering us an excellent gondola ride.

Topissime, especially with the guide who was very human, smiling, just adorable 🥰

The guide was kind, attentive, and joyful.

Magnificent ride through the canals. Godoluer pilots by the millimeter and whistles beautifully.

Everything went well. We were taken to the Gondola at the appointed time. A great experience!

We really enjoyed it, it was great! It's worth it

Beautiful gondola ride! Very enjoyable.

We loved it just as we expected.

Loved it awedome so good so good love it so awesome will do it again

Emma was fantastic. Such a lovely bubbly positive person. You are lucky to have her. Thank you Emma

Had to share with 3 other people, not very long but for the price $39 ,worth it

Discover the city from a different angle.

Beautiful tour and great price. However, it was not specified that at the meeting point we needed to go to the ticket office, rather I expected a recognizable person to take us directly to the boat. In addition, I had changed the time a week before with confirmation email and new tickets, but at the ticket office they told me we were marked for the earlier time and I by showing the new tickets I am told "the tickets say what they want". The guide unfortunately cannot hear well when he speaks in the boat.

Short time on every island. Toriccelo is totaly superflous. We werw constantly under pressure not to be late to board the boat due to the crowd.

Beautiful experience, but very little time spent on the islands.

Top-notch experience, the only downside being that we didn't have enough time on each island.

The islands are wonderful but we had very little time to visit them (50 minutes for each)

The whole trip was a great experience. We really enjoyed it

Easy way to get around to the islands. Would love more time on Burano

Well organized and timely tour. Quality commercial offerings included. Recommended.

Good value for money. We didn't have to plan everything on our own.

Easy to find on time and detailed

Our guide was very knowledgeable and kind. We really enjoyed the tour. I would definitely recommend the early access tour since it gets super busy after 9. Five Stars!!!

Rita was brilliant and so knowledgeable!!! We loved it and would recommend to anyone. Do this tour on your first full day so you can embrace the rest of Venice with more knowledge in your back pocket.

Very well organised, meeting place easy to find. The best part, though, was our tour guide - Gina. She was engaging, witty, informative, thorough and incredibly knowledgeable. She made the tour unforgettable!

The guide was very pleasant and the explanations were very interesting. However, the people at the ticket office before starting the guided tour were not very pleasant with tourists.

Our tour guide was awesome. Our tour began at 8:00 and we entered Doge palace around 8:30 and we were the first group in and we had no crowds at all. Our guide was very knowledgeable and knew a great detail of history. On to St Mark basilica and although it was crowded inside we made our way to the 2nd floor and was able to take great pictures without any crowds. We then when outside for a beautiful view of the piazza. Was fantastic and highly recommend this tour and tour guide and company.

Denise was a superstar guide. Professional, knowledgable and fun. Also well known so entry was quick!! Highly recommend !!

We purchased the tickets to "skip the line" and still waited 70 minutes to get inside. The tour guide was very knowledgeable which was great and the palace is worth seeing but expect a significant wait time

What was included was really nice but the ticket missed some things like the museum and seeing the horses of the basilica from the terrace.

It was excellent to be able to go early before it was open to the public. The tour guide was great. She was very knowledgeable and helpful.

In general it was worth the price, but we had a small issue with tickets and out sightseeing was delayed for 30 min. The guide we had was amazing, very professional and answered all the questions. Thank you

Our guide was really good. She was able to share stories about living in Venice, as well as the history of the island and the sites. Weeks later, I still remember her stories. What a great way to learn about history and a new area.

Our tour leader was superb - a great sense of humor plus in depth knowledge which was well communicated kept the group's attention and left us well informed. One of the best tour guides I've encountered.

Rebecca our tour guide was a passionate Venetian who loved her country and its history. Her knowledge about the palace and st marks was excellent , but she was also very charming offering anecdotes about life in Venice - and somehow she managed to engage my entire family in the tour (hard to do as 2 are teens!)

The prison tour and the arsenal room was a great part of the tour but the best part was the biblical mosaics in the church, just amazing. The tour helped point out details that could have otherwise been missed.

THE HEADPHONES DIDN'T WORK PROPERLY AND NO REPLACEMENTS WERE PROVIDED. THE GUIDE'S STRONG ITALIAN ACCENT FOR A TOUR IN FRENCH WAS PROBLEMATIC, AND SEVERAL PARTICIPANTS REGRETTED IT.

Lucia, our guide, was amazing. The tour was very informative and enjoyable. Just the right amount of time and information. Would highly recommend.

Marina, our guide, was very good but at the appointment there was no Headout indication and we had to ask to find out who to contact

Lot of crowd at the venue made it difficult to identify and location of the venue and reach it.

Our guide was fantastic. Gave us a total understanding of the development of Venice.

Walking across the bridge of signs was the highlight for me.

Excellent tour guide, shows knowledge and experience!!. Service needs more organization for the package requested.

My guide was wonderful. Very knowledgeable

The quality of the guide (Martine), really top-notch!

Tour guide was very knowledgeable and gave us many interesting facts about Dogs's palace and St Mark's.

Beautiful sights made more memorable with your knowledgeable and engaging tour guide!

Very well organized. Our guide explained the history of the Doges' palace with passion. It was interesting. I recommend it.

Phillipo was a terrific guide and we learnt lots from him about Venice and its history. It was great in a smaller group and to be in the palace with not too many other people. Going from the bottom prisons through to all the levels of government was a great way to understand the system

My wife and I, having arrived in Venice by train only ninety minutes earlier, at the height of our excitement already along the water cab ride to the landing on the Riva degli Schiavoni, at fifteen o'clock on May 18, 2025, move from the nearby hotel to the place agreed upon when we purchased tickets online for direct access to the magnificent monument. One of the efficient and courteous young people at the Tour Shop in Campo San Zaccaria escorts to the southern portico of the Doges' Palace the group of those who, like us, had booked the tour and entrusts them to the various experts, depending on the nationalities of those present. Professional and clear, our Italian guide begins by telling us about the symbolic value, for the city, of Mars and Neptune, whose statues stand in the courtyard at the top of the Scala dei Giganti: the two classical deities are expressions of Venice's power both on land and sea. We ascend to the Gothic loggia, then to the first piano nobile-formerly the Doge's residence-along the Golden Staircase, so named for the gleam of the gold-leaf coverings of its stucco decorations. We continue our visit to the second piano nobile and contemplate the sumptuous vaulting of the Sala del Collegio, embellished with paintings by Paolo Veronese, completed in 1578. Between the two figures of Mars and Neptune is painted the winged lion of St. Mark, symbol of the lagoon city. The "Venetian blond" that characterizes the hair of female figures is highlighted, for example in the allegory of Dialectic, shown in the act of weaving a spider web. "Venetian terrazzo" is the mixture of cement and stone fragments that has been used in the city for floors over the centuries; our guide tells us about it as we stand in the enormous Great Council Chamber. Here, on an entire wall we admire Jacopo Tintoretto's Il Paradiso (Paradise), completed in 1592, crowded with characters, painted - the guide explains to us - on a single 24-and-a-half-foot-long canvas, specially made to be woven by the master. The black panel in the frieze of the doges represents the "damnatio memoriæ" of Marino Faliero, who was beheaded in 1355 for having wanted to conspire against the city's patriciate, aiming at the establishment of a tyrannical regime. During the passage in the Bridge of Sighs - in which in the past the condemned from the court to the prisons called the Wells passed - our escort tells us about the escape of Giacomo Casanova in 1756 from the Piombi, cells located higher up, under the roof of the palace. I am convinced that it would have been difficult to receive a warmer and more competent "Welcome to Venice!" than the one Headout reserved for my wife and me upon our arrival in the Serenissima.

The welcome at the meeting point was good and friendly. We are very satisfied.

The guide was very interesting and the visit very pleasant. We learned a lot of things really well

The guide was very well informed, and obviously really enjoyed taking the group round. The fast tracking into the basilica was an added bonus

The Basilica was amazing. Beautiful, the view from the terrace is beautiful. If you have the Basilica and Doge tour together, you are no able to visit the terrace.

It was a bit difficult to find the right group in the beginning due to some confusion with the booking. The guide was very competent and friendly.

Tickets were easy to obtain. Guide was informative and very easy to understand. Each group participant had their own headset and it was clear, never lost contact with guide.

Fast track worked well, guide explained well Tour started 20 minutes too late because the agency had printed 2 tickets too few and we had to wait every 20 minutes, which was very tedious

We loved visiting the basilica, the tour guide was very knowledgeable and friendly. We booked access to the terrace as well which was fabulous, we would definitely recommend this trip

Our guide was fantastic, knowledgeable and kind.

Efficient and effective. Excellent guide

Our guide was so sweet and very informative about the basilica and Venice itself. Would definitely recommend!!!!

The experience was good, but very expensive.

What I loved the most about this experience was the clock tower. Our guide really knew the history well.

Everything was very rushed, impersonal. No time for individual questions, poorly functioning technology.

Small Group, quite good Tour guide.

Very attentive guide. Very good tour.

The guide was very interesting and professional

The guide was excellent. Meeting place was hard to find.

Very knowledgeable guide and on busy days like Easter days having priority entry is essential

Our tour guide Marco was great! Very knowledgeable.

Quality of tour and explanations. Fast-track tickets

She explained everything very well, very friendly and willing to answer all questions.

We had a ton of trouble finding the office to meet our guide. Google maps wasn't working well and we just kept going in circles around St Mark's Square. We asked military, regular police, and other shop owners for help but ended up finding the office 30 minutes after our tour departed for the Basilica. Thankfully, we were able to catch up to our party in the Basilica. For whatever reason, when going through the Doge Palace, those of us who were going on the gondola ride, had to leave the group and return on our own later to see the rest of the tour. The timing seemed to be too tight. The guide was great, but the timing was just off for the whole day. When we went on the gondola, the gondolier spent the whole time yelling at the other gondoliers and joking with them. It was like a bad Disneyland ride. We were one gondola after another just making a circle back to the meeting point. I think the only thing that was pointed out to us was where Mozart had stayed.

Really enjoyed the tour and liked our tour Guido Gloria

The well-organized tour allows you to visit the main attractions of Venice in one day. Very knowledgeable tour guides. Recommended!

The audio downloads are a nice compliment to the tour.

We had the chance to See many venues and sightseeing. In my opinion the islands need some more time to discover them adequately

Giovana was the loveliest guide you could wish for. Her excitement, despite having likely done hundreds of these tours, was contagious. She paid great attention to detail while also ensuring that every person in the group felt included. The equipment quality was excellent, with clear audio throughout the tour. Giovana provided just the right balance of historical context and insights into current life and events. We loved every moment. Our gondolier was also praiseworthy. Despite being a young man, he was knowledgeable without being overbearing. Although we can’t recall his name, the boat was called ‘Luca,’ and he was stepping in for his father. A delightful experience with a charming young man.

The guide was excellent and everything was great until the end. When we went on our gondola ride we did not go by the bridge of sigh and the gondolier was on his phone the whole time. Not only was it bad enough that he was on the phone, he had it on speaker so we could hear the woman he was talking too. Missing out on the bridge and the phone ruined the entire experience.

The Tour Guy was the company we should have booked with - avoid Headout (a broker). The website on mobile when I booked put the wrong date - the Crowdsite glitch also happened and the site booked the tour time+day AFTER it already happened! HEADOUT REFUSED TO CHANGE IT! Luckily THE TOUR GUY CHANGED IT. AVOID HEADOUT. As for the tour, Venice is such a unique, magical place. Our guide was a lovely local Venetian, a professor-like lady and had tons of information - she was kind and very considerate. She gave us the basics of all we needed to know. I think we might have preferred a guide with more stories and less facts and who was a little more fluent in English - it was often hard to understand everything. Also, try avoid Italy in the summer, the heat is unbearable and we underestimated this. Bring lots of water and a fan or spray mist bottle. Crazy heat! Climate change not doing places like Rome and Venice any favours! The overall experience was the best it could've been, it was good.

No frills self guided tour. We'll organized and friendly crew. Narrator was quite impressive as she mastered it in multiple languages. Very relaxing, enjoyable tour.

We had a very good time and the guide was knowledgeable. I would prefer more time to visit the islands, especially Burano.

The visit to Murano and Burano is recommended. Two very picturesque places and the explanation of the guide was very clear.

I AM SODDOSFATTO THE EXPERIENCE

There was no guide in person. There was only one multilingual person on the boat through a loudspeaker. I got on the boat without knowing if I was getting on the right one. A meeting point was marked, but there was no guide to direct and guide me.

We have not got the service at all. We came 30 minutes before the tour (as it was mentioned in the voucher) , we were waiting at the meeting point for 3 hours. but the guide was telling us to wait for another boat, but have not offered it at all and we couldn't wait for more hours. And now we are trying to get our money back, but the process is very long - we will not offer to use your company anymore - it was the worst expierence at all.

There was no audio device and the guide used a mic on a moving bus with 100 people making it very difficult to listen to the guide. There were no recommendations, no history about the place and the tour specifically mentioned audio guide but there was no audio device like other tours across Europe.

Beautiful excursion! Highly recommended.

Everything as agreed. Quick entry, codes worked perfect and everything went smoothly.

We couldn't reach the location on time, 1) the location link that was shared was incorrect and we had been trying to reach to the support team on the number that was given an hour before the schedules time and there was no response either on whats app or call. Worst experice and it felt like a scam where you have charged someone for the tour but everything else in it was fake

The boat trip, the island of Burano and its restaurants! We didn't like the compulsory glass-blowing session, which we already knew about! And the break on the island of Burano was too short!

An excellent guide on the boat in 6 languages. Boat kept to the timetable. The tour was a described

Amazing, we liked our captain and how highly experienced he was

The tour itself was great as was a the gondola ride! Both the guide and the gondolier were very pleasant. Our issue was with the male staff member at your meeting point. Admittedly, we were late for the tour as we had trouble navigating from our cruise ship to the meeting point. When I asked him where we could meet them, he very reluctantly gave me an address for my google maps and sent us on our way WITHOUT THE HEADSET. His complete attitude from the first moment was rude and condescending.

Marco, our waking tour guide was amazing. His dry wit made the tour super enjoyable. We also enjoyed the gondola ride, we had great weather for it!

The walking tour was very interesting, but the gondola tour was terrible, the gondolier didn't even say hello during the ride.

A very informative tour away from the main attractions.

Ticketing and walking tour was good. Gondola ride was so-so.

It was a great experience and very informativ

The tour guide never showed up & we were very disappointed. We waited for over an hour & asked 10 different people if that was the correct location & we confirmed we were at the correct address & no guide showed. I would appreciate a refund since we were left abandoned waiting for someone to show up. Very unprofessional! We are very disappointed & I spent good money on a tour that didn't happen. Show

The meeting point wasn't specific. The maps gave us two different locations, so we kept going back and forth trying to find the group. At one point, we were at the right spot 5 minutes before the tour started, but I guess the group left early. The tour guide should’ve had a flag or worn specific clothing. My friend and I are still waiting for a refund.

The city tour was excellent! Unfortunately the gondola ride was disappointing, the gondolier was very unfriendly and obviously didn't feel like it.

The city tour was competent and very informative, entertaining and fun. The technology worked well and the guide was easy to understand. The pace of the tour was appropriate. The subsequent gondola ride was somewhat shortened and not the route as advertised but quite okay.

I took the train up from Florence to spend the day in Venice. The walking tour was quite informative, and our guide was very knowledgeable and quite pleasant she kept us altogether in the crowded streets of Venice. The gondola ride was quite nice. It was a very good way to check out Venice in a day.

Awesome experience!!!..........

Very good experience and good attention from everyone, we loved it!

Great experience from the 3d viewer to the boat trip ! The islands were excellent and staff knowledgeable and friendly . Well worth the money we had a great time .

The whole experience and the way it was organised, storting in the library

The guide was dificult to keep up with and quite difficult to understand. The guide had no interest in assisting us with the next part of our booking - the Gondola ride. THe booking dstated that we had a 2.5 hour experience. It actually turned out to be about one hour in the Basicila follwed by a 3.5 hour gap before a 20 minute gondola ride. Nowhere were we informed that this gap existed - I had to ring hte service number to speak to a representative who informed me tha thte gondola ride was taking place miud afternoon. This required us to rearrange our plans for our group of 10 people for hte remainder of the day.

our guide speaks English but it was so hard for our party of 7 to understand him, he speaks so fast and his accent is strong, we were not able to ubderstand most if what he was saying. the head phones they provided are not the best either. for the price we paid, would be nice if we get our money's worth but did not.