St. Mark's Basilica Tickets

Great experience beyond my expectation. Magnificent ceiling pictures in the Marcus duomo and great rooms in the Doge palace. Preparing with the tickets before the visit was the right thing to do.

Saint Marks Basilica is absolutely stunning. I have been to Venice a few times but only for the Benalli and have never made it into this church. This time I brought my parents and we did the main sights. It was incredibly busy though, I think the guided tour groups, should be limited to small grouos once in the church. There is just not the room for them. Apart from them, it is absolutely breathtaking, the amount of workmanship and Craft that has gone into this building. Goodness knows how they keep it safe with that level of tourists every day. We did book early, which is advisable as there were no tickets available once you had arrived in Venice. The Doges Palace, had an untied ticket so we could make our own way there when we were ready which I thought was excellent. Once again, such a beautiful building, and very much worth a visit.

By booking the events in Venice in advance, we saved a lot of time to experience other beautiful things in Venice.

La esperanza was very pleasant ok personales gentile the places meraviglosi

Speed, agility and comfort. We strongly recommend !!!!!

Without standing in line in the heat - that was brilliant!

The wire cutter saves an enormous amount of time.

Sumptuous palace, interesting explanations, clear path, spacious museum, nice store

Very fast and professional. 🙏🏻 Good choice to visit St. Marc.

This experience is perfect for visit in Venice old place it nice

No issue picking up tickets , the church is beautiful

Nice guy handed us our tickets and told us to do. Don't wait for the last moment, as this guy could be at lunch. :)))

Excellent, well organised a beautiful place to visit, would highly recommend it .

With the Skip-the -Line ticket, we were able to get in fast!

Everything perfect . Directly to the skip the line without going to offices to collect tikets like the competition.

the internet ticket allows you to skip the queue and see all the works at your leisure

Easy purchasing process and clear guidelines.

No queues, easy entry and no problems with tickets.

Fast, wire-cut access, Beautiful basilica, beautiful frescoes!

These queue-skipping tickets were very useful; we only waited a few minutes to enter the Basilica, whereas with normal entry it would have taken a couple of hours. Also nice was the visit to the Ducal Palace where we were able to cross the Bridge of Sighs and visit the prisons. Highly recommended

even though the description says it included the audio guide at the basilica the lady at the audio guide booth said my ticket did not include one I had to pay another 28 euros can i claim this back ?

The ticket was available at the posted location and it allowed me to use the shorter line. But the quality of the audio guide was poor for St Mark's. I did not know there were different versions of the Audioguide. This one was put out by the tour company and only gave a summary, no details. I wish I had bought the one sold at the door.

All tickets were skip-the-line and saved a lot of time for us, we did not wait anywhere on queues and inside all went perfect. Great experience, very easy to use.

The basilica was beautiful and worth it but wish I would have known we had to go to an entirely different location to get our actual tickets, about 5 minutes past the basilica after already walking 25 minutes to get there with 2 teen daughters

The basic audioguide is not worth the price of 20.euros vs. 6 for buying just.the.row saver which, however, is impossible to find because all slots are bought from agencies :( And the on-site audioguide costs much.less

The guide was very well informed, and obviously really enjoyed taking the group round. The fast tracking into the basilica was an added bonus

The Basilica was amazing. Beautiful, the view from the terrace is beautiful. If you have the Basilica and Doge tour together, you are no able to visit the terrace.

It was a bit difficult to find the right group in the beginning due to some confusion with the booking. The guide was very competent and friendly.

Tickets were easy to obtain. Guide was informative and very easy to understand. Each group participant had their own headset and it was clear, never lost contact with guide.

Fast track worked well, guide explained well Tour started 20 minutes too late because the agency had printed 2 tickets too few and we had to wait every 20 minutes, which was very tedious

We loved visiting the basilica, the tour guide was very knowledgeable and friendly. We booked access to the terrace as well which was fabulous, we would definitely recommend this trip

Our guide was fantastic, knowledgeable and kind.

Efficient and effective. Excellent guide

Our guide was so sweet and very informative about the basilica and Venice itself. Would definitely recommend!!!!

The experience was good, but very expensive.

What I loved the most about this experience was the clock tower. Our guide really knew the history well.

Everything was very rushed, impersonal. No time for individual questions, poorly functioning technology.

Small Group, quite good Tour guide.

Very attentive guide. Very good tour.

The guide was very interesting and professional

The guide was excellent. Meeting place was hard to find.

Very knowledgeable guide and on busy days like Easter days having priority entry is essential

Our tour guide Marco was great! Very knowledgeable.

Quality of tour and explanations. Fast-track tickets

She explained everything very well, very friendly and willing to answer all questions.

Got tickets, 10 minutes away from the cathedral, no waiting time, cathedral, Doge's Palace and prison are well worth seeing. The only problem is that if you listen to the audio guide, you can't take photos at the same time, the audio guide switches off every time.

The skip the queue was a godsend! And the Basilica and Palace were as expected extraordinary. (please just note that additional tickets (and payemnt) are requried to see the horses / terrace and altar in the Basilica).

We couldn't visit the Basilica Museum because we had to pay again, even though we had already paid 120€ for the Doges' Palace and the Basilica. At no point was it specified that the 2 additional visits to the basilica were extra.

Skip the line war problemlos. Hier alles gut.

Quick admission - well organized.

Our guide was very knowledgeable and kind. We really enjoyed the tour. I would definitely recommend the early access tour since it gets super busy after 9. Five Stars!!!

Rita was brilliant and so knowledgeable!!! We loved it and would recommend to anyone. Do this tour on your first full day so you can embrace the rest of Venice with more knowledge in your back pocket.

Very well organised, meeting place easy to find. The best part, though, was our tour guide - Gina. She was engaging, witty, informative, thorough and incredibly knowledgeable. She made the tour unforgettable!

The guide was very pleasant and the explanations were very interesting. However, the people at the ticket office before starting the guided tour were not very pleasant with tourists.

Our tour guide was awesome. Our tour began at 8:00 and we entered Doge palace around 8:30 and we were the first group in and we had no crowds at all. Our guide was very knowledgeable and knew a great detail of history. On to St Mark basilica and although it was crowded inside we made our way to the 2nd floor and was able to take great pictures without any crowds. We then when outside for a beautiful view of the piazza. Was fantastic and highly recommend this tour and tour guide and company.

Denise was a superstar guide. Professional, knowledgable and fun. Also well known so entry was quick!! Highly recommend !!

We purchased the tickets to "skip the line" and still waited 70 minutes to get inside. The tour guide was very knowledgeable which was great and the palace is worth seeing but expect a significant wait time

What was included was really nice but the ticket missed some things like the museum and seeing the horses of the basilica from the terrace.

It was excellent to be able to go early before it was open to the public. The tour guide was great. She was very knowledgeable and helpful.

In general it was worth the price, but we had a small issue with tickets and out sightseeing was delayed for 30 min. The guide we had was amazing, very professional and answered all the questions. Thank you

Our guide was really good. She was able to share stories about living in Venice, as well as the history of the island and the sites. Weeks later, I still remember her stories. What a great way to learn about history and a new area.

Our tour leader was superb - a great sense of humor plus in depth knowledge which was well communicated kept the group's attention and left us well informed. One of the best tour guides I've encountered.

Rebecca our tour guide was a passionate Venetian who loved her country and its history. Her knowledge about the palace and st marks was excellent , but she was also very charming offering anecdotes about life in Venice - and somehow she managed to engage my entire family in the tour (hard to do as 2 are teens!)

The prison tour and the arsenal room was a great part of the tour but the best part was the biblical mosaics in the church, just amazing. The tour helped point out details that could have otherwise been missed.

THE HEADPHONES DIDN'T WORK PROPERLY AND NO REPLACEMENTS WERE PROVIDED. THE GUIDE'S STRONG ITALIAN ACCENT FOR A TOUR IN FRENCH WAS PROBLEMATIC, AND SEVERAL PARTICIPANTS REGRETTED IT.

Lucia, our guide, was amazing. The tour was very informative and enjoyable. Just the right amount of time and information. Would highly recommend.

Marina, our guide, was very good but at the appointment there was no Headout indication and we had to ask to find out who to contact

Lot of crowd at the venue made it difficult to identify and location of the venue and reach it.

Our guide was fantastic. Gave us a total understanding of the development of Venice.

Walking across the bridge of signs was the highlight for me.

Excellent tour guide, shows knowledge and experience!!. Service needs more organization for the package requested.

My guide was wonderful. Very knowledgeable

The quality of the guide (Martine), really top-notch!

Tour guide was very knowledgeable and gave us many interesting facts about Dogs's palace and St Mark's.

Beautiful sights made more memorable with your knowledgeable and engaging tour guide!

We are very happy we decided to book this tour. Our guide was extremely knowledgable and very easy to understand. We found it so much better than trying to do it on our own.

Martina is an attentive and passionate guide who described Venice and its history through her Venetian eyes. She shared her knowledge and anecdotes throughout our visit.

Avant toute chose, je tiens à souligner l énorme professionnalisme de Stefania, notre guide française du jour. Elle a été d une grande clarté, précise dans ses présentation, à l écoute, douce et nous a présenté avec passion les joyaux de Venise (Palais des Doges et la basilique Saint-Marc). Nous avons tellement apprécié les visites que nous n avons pas vu le temps passé (3h tout de même). Quel bonheur !! Ma compagne et moi sommes heureux et enchantés d avoir pris ce combo de visites avec Stefania. A faire aveuglément !! (Ma compagne et moi avons la 40ène).

Valentina was fantastic! She is so knowledgeable and knows so much about the history of Venice! We really enjoyed her tour and would like to have her as a guide again.

The ticketing experience was great. It was easy to get tickets and reserve what we wanted to do along the tour. Separating the walking tour and the guided tours ended up causing some confusion and our group for the guided tour was too large for the tour guide to manage in the crowds in the Basilica. She did an excellent job, but the company placed too many people in her group (she complained about it before we got started) and it distracted from the tour in several situations along the way.

We had a ton of trouble finding the office to meet our guide. Google maps wasn't working well and we just kept going in circles around St Mark's Square. We asked military, regular police, and other shop owners for help but ended up finding the office 30 minutes after our tour departed for the Basilica. Thankfully, we were able to catch up to our party in the Basilica. For whatever reason, when going through the Doge Palace, those of us who were going on the gondola ride, had to leave the group and return on our own later to see the rest of the tour. The timing seemed to be too tight. The guide was great, but the timing was just off for the whole day. When we went on the gondola, the gondolier spent the whole time yelling at the other gondoliers and joking with them. It was like a bad Disneyland ride. We were one gondola after another just making a circle back to the meeting point. I think the only thing that was pointed out to us was where Mozart had stayed.

Really enjoyed the tour and liked our tour Guido Gloria

The well-organized tour allows you to visit the main attractions of Venice in one day. Very knowledgeable tour guides. Recommended!

The audio downloads are a nice compliment to the tour.

We had the chance to See many venues and sightseeing. In my opinion the islands need some more time to discover them adequately

Giovana was the loveliest guide you could wish for. Her excitement, despite having likely done hundreds of these tours, was contagious. She paid great attention to detail while also ensuring that every person in the group felt included. The equipment quality was excellent, with clear audio throughout the tour. Giovana provided just the right balance of historical context and insights into current life and events. We loved every moment. Our gondolier was also praiseworthy. Despite being a young man, he was knowledgeable without being overbearing. Although we can’t recall his name, the boat was called ‘Luca,’ and he was stepping in for his father. A delightful experience with a charming young man.

The guide was excellent and everything was great until the end. When we went on our gondola ride we did not go by the bridge of sigh and the gondolier was on his phone the whole time. Not only was it bad enough that he was on the phone, he had it on speaker so we could hear the woman he was talking too. Missing out on the bridge and the phone ruined the entire experience.

With my tickets I could NOT enter St. Mark's Basilica and not the bell tower!!!! The cathedral was closed at my booked time slot - after that I couldn't get back in! Booked 13h. Cathedral only opened at 14h! 113€ (3x combination tickets expire!)

After buying the tickets I did get a booking number, but no QR code. I should go with the booking number to the venue to have it changed for physical tickets. But the venue didn't know headout or couldn't do this. Calling the first agent didn't help. The chat was helpfull, but didn't solve the problem. Calling the local agent did solve the problem. A lot of trouble to finally get the tickets we payed for ... BTW the Basilica and Campanile were great 👍

concerning reservation N°24921905 Christophe COUFFY Phone: +33 (0)6 08 33 38 35 Hello, Let me remind you of the facts: I made 2 reservations on your site, the Campanille in Piazza San Marco, everything went perfectly with the tickets that were available on the app. The next day for the visit to the Basilica of San Marco, I was well in advance to exchange the reservation for tickets as indicated on the app, there was no one for the exchange, I tried to call your partner's number, no one answered, (guides from other tours present also tried with their Italian phones without success) your own automatic assistance system replied that it was sending the tickets to my email address, I received nothing either! I therefore request a refund for this service, as I was unable to take the tour. Best regards. Christophe COUFFY

We were unable to use the tickets because there was there nowhere to redeem them

You did not provide the service I paid for

i didn't manage to get in because i didn't receive my tickets

It's been three weeks and I still haven't head back! You cancelled the ticket! You tried to reschedule that times did not work for me. I want my money back! Please contact me at dseeman@hbi.com.

Very fast and professional. 🙏🏻 Good choice to visit St. Marc.

It was amazing seeing St. Mark. Headout was great. Suggest making it clearer as to how to contact ticket transfer person. Very unclear.

We would have been very happy if we had been clearly pointed out to the local organizer, and the address Colonna 5 could have used an explanation that it is located exactly between the 2 beksnnten columns....that was really unnecessary search! The local organizer (Crown Tours) does a great job! You also don't get the audio guide immediately after booking..as described....but only when you get your ticket....then you have to rush to the entrance....15 minutes is definitely too short! There is still room for improvement in the information content#

All good, thank you very much,👍👍👍

So easy to get right in and not wait in the long lines

The experience itself was great. We saw everything as booked.

The ticket was over four times more expensive than if I'd bought the ticket on the spot. Considering I spent like 10 minutes in the Basilica, 35 euros really seems a lot.

The assets that are there in venice. Ol problem is that they have not been enhanced

simplify the audioguide system

The basilica is and will always remain a wonder however a few years ago it was much easier to get a skip-the-line ticket. Now there are so many unnecessary steps for the buyer and as a result, the price has skyrocketed.

The fatal autoguide is a simple description, which you can save by reading the brochure. A SCAM IN ALL RULE

The worst experience of my life, and the customer service is lousy, come on I think this page is a lie because no one answers the complaints after leaving you stranded in another country.

I regret that I was unable to obtain a refund due to our medical impediment.

Admission was super fast, worked well. However, the audio guide could not be played in German, only in English. That was annoying.

The guide was dificult to keep up with and quite difficult to understand. The guide had no interest in assisting us with the next part of our booking - the Gondola ride. THe booking dstated that we had a 2.5 hour experience. It actually turned out to be about one hour in the Basicila follwed by a 3.5 hour gap before a 20 minute gondola ride. Nowhere were we informed that this gap existed - I had to ring hte service number to speak to a representative who informed me tha thte gondola ride was taking place miud afternoon. This required us to rearrange our plans for our group of 10 people for hte remainder of the day.

our guide speaks English but it was so hard for our party of 7 to understand him, he speaks so fast and his accent is strong, we were not able to ubderstand most if what he was saying. the head phones they provided are not the best either. for the price we paid, would be nice if we get our money's worth but did not.

First of all, it should be mentioned that you have to be covered up to enter the basilica when accompanied by a guide (because the other tourists didn't get any comments despite their shorts). That would avoid having to buy a scarf at the activity stand, and the guide wasn't very pleasant - I think there are different ways of putting it! Then it should also be mentioned that the activity lasts about 2h but not to follow! I had an appointment at 10:00 a.m. I thought I'd finish at 12:00 p.m. as registered... But no because the gondola tour (which doesn't even last 30 min) is at 3 or 5 pm !!! I think the whole thing is a rip-off, and if I had any advice to give, it would be to do things yourself, because it's not worth it at all... A gondola ride costs 90 euros in Venice for 1 to 5 people and entrance to the basilica 15 euros. You can take audio guides at the entrance...

It worth money. Very recommended.