Book St. Mark's Basilica Tours

Tour guide great - the new regulations with the balcony unfortunately very opaque and difficult to understand.

The guide was very well informed, and obviously really enjoyed taking the group round. The fast tracking into the basilica was an added bonus

The Basilica was amazing. Beautiful, the view from the terrace is beautiful. If you have the Basilica and Doge tour together, you are no able to visit the terrace.

It was a bit difficult to find the right group in the beginning due to some confusion with the booking. The guide was very competent and friendly.

Tickets were easy to obtain. Guide was informative and very easy to understand. Each group participant had their own headset and it was clear, never lost contact with guide.

Fast track worked well, guide explained well Tour started 20 minutes too late because the agency had printed 2 tickets too few and we had to wait every 20 minutes, which was very tedious

Our guide was fantastic, knowledgeable and kind.

Efficient and effective. Excellent guide

Our guide was so sweet and very informative about the basilica and Venice itself. Would definitely recommend!!!!

The experience was good, but very expensive.

What I loved the most about this experience was the clock tower. Our guide really knew the history well.

Everything was very rushed, impersonal. No time for individual questions, poorly functioning technology.

Small Group, quite good Tour guide.

Very attentive guide. Very good tour.

The guide was very interesting and professional

The guide was excellent. Meeting place was hard to find.

Very knowledgeable guide and on busy days like Easter days having priority entry is essential

Rita was brilliant and so knowledgeable!!! We loved it and would recommend to anyone. Do this tour on your first full day so you can embrace the rest of Venice with more knowledge in your back pocket.

Our guide was very knowledgeable and kind. We really enjoyed the tour. I would definitely recommend the early access tour since it gets super busy after 9. Five Stars!!!

Very well organised, meeting place easy to find. The best part, though, was our tour guide - Gina. She was engaging, witty, informative, thorough and incredibly knowledgeable. She made the tour unforgettable!

The guide was very pleasant and the explanations were very interesting. However, the people at the ticket office before starting the guided tour were not very pleasant with tourists.

Our tour guide was awesome. Our tour began at 8:00 and we entered Doge palace around 8:30 and we were the first group in and we had no crowds at all. Our guide was very knowledgeable and knew a great detail of history. On to St Mark basilica and although it was crowded inside we made our way to the 2nd floor and was able to take great pictures without any crowds. We then when outside for a beautiful view of the piazza. Was fantastic and highly recommend this tour and tour guide and company.

Denise was a superstar guide. Professional, knowledgable and fun. Also well known so entry was quick!! Highly recommend !!

We purchased the tickets to "skip the line" and still waited 70 minutes to get inside. The tour guide was very knowledgeable which was great and the palace is worth seeing but expect a significant wait time

What was included was really nice but the ticket missed some things like the museum and seeing the horses of the basilica from the terrace.

It was excellent to be able to go early before it was open to the public. The tour guide was great. She was very knowledgeable and helpful.

In general it was worth the price, but we had a small issue with tickets and out sightseeing was delayed for 30 min. The guide we had was amazing, very professional and answered all the questions. Thank you

Eliza was an excellent guide and we really enjoyed the amazing artefacts and history. Thanks

Lot of crowd at the venue made it difficult to identify and location of the venue and reach it.

Our guide was fantastic. Gave us a total understanding of the development of Venice.

Walking across the bridge of signs was the highlight for me.

Excellent tour guide, shows knowledge and experience!!. Service needs more organization for the package requested.

My guide was wonderful. Very knowledgeable

The quality of the guide (Martine), really top-notch!

Tour guide was very knowledgeable and gave us many interesting facts about Dogs's palace and St Mark's.

Beautiful sights made more memorable with your knowledgeable and engaging tour guide!

Comprehensive and entertaining presentation by the guide in German!!!

The tour guide was ace... funny and knowledgeable...

The architecture and history of this building

The guide was great. A polite, experienced and knowledgeable person.

The guide is an expert, he did a great job. The entrance to the tours were very fast.

Personality and knowledge of Mateo❤️. Excellent!

Got tickets, 10 minutes away from the cathedral, no waiting time, cathedral, Doge's Palace and prison are well worth seeing. The only problem is that if you listen to the audio guide, you can't take photos at the same time, the audio guide switches off every time.

The skip the queue was a godsend! And the Basilica and Palace were as expected extraordinary. (please just note that additional tickets (and payemnt) are requried to see the horses / terrace and altar in the Basilica).

We couldn't visit the Basilica Museum because we had to pay again, even though we had already paid 120€ for the Doges' Palace and the Basilica. At no point was it specified that the 2 additional visits to the basilica were extra.

Skip the line war problemlos. Hier alles gut.

Quick admission - well organized.

We received a QR code for the audioguide at St. Mark's Basilica but nothing for the Doge's Palace. The tickets were also just some random tickets not even for the time of our visit (we could visit from 14:30 and the tickets were for 13:00).

We are old and are not savey with the phone we had no ear buds we could not keep up with where we were. Kept having to load in the middle of each part 3-4 times. Then we had to stand in line in the rain for the skip the line entry .. I feel this was a complete waste of the extra money..

We are very happy we decided to book this tour. Our guide was extremely knowledgable and very easy to understand. We found it so much better than trying to do it on our own.

Martina is an attentive and passionate guide who described Venice and its history through her Venetian eyes. She shared her knowledge and anecdotes throughout our visit.

Avant toute chose, je tiens à souligner l énorme professionnalisme de Stefania, notre guide française du jour. Elle a été d une grande clarté, précise dans ses présentation, à l écoute, douce et nous a présenté avec passion les joyaux de Venise (Palais des Doges et la basilique Saint-Marc). Nous avons tellement apprécié les visites que nous n avons pas vu le temps passé (3h tout de même). Quel bonheur !! Ma compagne et moi sommes heureux et enchantés d avoir pris ce combo de visites avec Stefania. A faire aveuglément !! (Ma compagne et moi avons la 40ène).

Valentina was fantastic! She is so knowledgeable and knows so much about the history of Venice! We really enjoyed her tour and would like to have her as a guide again.

The ticketing experience was great. It was easy to get tickets and reserve what we wanted to do along the tour. Separating the walking tour and the guided tours ended up causing some confusion and our group for the guided tour was too large for the tour guide to manage in the crowds in the Basilica. She did an excellent job, but the company placed too many people in her group (she complained about it before we got started) and it distracted from the tour in several situations along the way.

I loved my experience. I believe my tour guide's name was Katarina. She was fantastic, very knowledgeable, and made sure the group stayed together so no one was left behind. Ten out of ten for Katarina specifically.

Achat sur headout sans souci. Prix un peu élevé pour une famille avec 2 enfants mais on ne regrette pas l'expérience (plus de 3 heures). Une visite guidée est incontournable pour profiter pleinement des lieux. Je recommande.

I rarely book tours on trips, but I was so glad that I did. Our guide was awesome and she had some much knowledge. Visiting these beautiful sites are you own would be a shame as you'd miss out on all the history and information. Glad I did it. Plus we skipped the line and walked past hords of people standing in line.

Visite très complète de la ville et des prinicpaux monuments avec une guide maitrisant complètement la langue et très cultivée

La visite guidée dans les rues de Venise à été particulièrement agréable, la guide (Barbara), nous a expliqué l'évolution de l'architecture des bâtiments, la vie quotidienne des habitants, les contraintes, la qualité de vie... la visite du palais des Doges à été très détaillée, beaucoup d'explications d'histoire de l'art, avec des comparaisons par rapport au Louvre. Beaucoup d'informations, toujours intéressantes. La basilique était inaccessible car inondée par "acqua alta". Très bonne organisation des rdv pour les visites.

With my tickets I could NOT enter St. Mark's Basilica and not the bell tower!!!! The cathedral was closed at my booked time slot - after that I couldn't get back in! Booked 13h. Cathedral only opened at 14h! 113€ (3x combination tickets expire!)

After buying the tickets I did get a booking number, but no QR code. I should go with the booking number to the venue to have it changed for physical tickets. But the venue didn't know headout or couldn't do this. Calling the first agent didn't help. The chat was helpfull, but didn't solve the problem. Calling the local agent did solve the problem. A lot of trouble to finally get the tickets we payed for ... BTW the Basilica and Campanile were great 👍

concerning reservation N°24921905 Christophe COUFFY Phone: +33 (0)6 08 33 38 35 Hello, Let me remind you of the facts: I made 2 reservations on your site, the Campanille in Piazza San Marco, everything went perfectly with the tickets that were available on the app. The next day for the visit to the Basilica of San Marco, I was well in advance to exchange the reservation for tickets as indicated on the app, there was no one for the exchange, I tried to call your partner's number, no one answered, (guides from other tours present also tried with their Italian phones without success) your own automatic assistance system replied that it was sending the tickets to my email address, I received nothing either! I therefore request a refund for this service, as I was unable to take the tour. Best regards. Christophe COUFFY

We were unable to use the tickets because there was there nowhere to redeem them

You did not provide the service I paid for

i didn't manage to get in because i didn't receive my tickets

It's been three weeks and I still haven't head back! You cancelled the ticket! You tried to reschedule that times did not work for me. I want my money back! Please contact me at dseeman@hbi.com.

Very fast and professional. 🙏🏻 Good choice to visit St. Marc.

It was amazing seeing St. Mark. Headout was great. Suggest making it clearer as to how to contact ticket transfer person. Very unclear.

We would have been very happy if we had been clearly pointed out to the local organizer, and the address Colonna 5 could have used an explanation that it is located exactly between the 2 beksnnten columns....that was really unnecessary search! The local organizer (Crown Tours) does a great job! You also don't get the audio guide immediately after booking..as described....but only when you get your ticket....then you have to rush to the entrance....15 minutes is definitely too short! There is still room for improvement in the information content#

All good, thank you very much,👍👍👍

So easy to get right in and not wait in the long lines

The experience itself was great. We saw everything as booked.

The ticket was over four times more expensive than if I'd bought the ticket on the spot. Considering I spent like 10 minutes in the Basilica, 35 euros really seems a lot.

The assets that are there in venice. Ol problem is that they have not been enhanced

simplify the audioguide system

The basilica is and will always remain a wonder however a few years ago it was much easier to get a skip-the-line ticket. Now there are so many unnecessary steps for the buyer and as a result, the price has skyrocketed.

The fatal autoguide is a simple description, which you can save by reading the brochure. A SCAM IN ALL RULE

The worst experience of my life, and the customer service is lousy, come on I think this page is a lie because no one answers the complaints after leaving you stranded in another country.

The guide was dificult to keep up with and quite difficult to understand. The guide had no interest in assisting us with the next part of our booking - the Gondola ride. THe booking dstated that we had a 2.5 hour experience. It actually turned out to be about one hour in the Basicila follwed by a 3.5 hour gap before a 20 minute gondola ride. Nowhere were we informed that this gap existed - I had to ring hte service number to speak to a representative who informed me tha thte gondola ride was taking place miud afternoon. This required us to rearrange our plans for our group of 10 people for hte remainder of the day.

First of all, it should be mentioned that you have to be covered up to enter the basilica when accompanied by a guide (because the other tourists didn't get any comments despite their shorts). That would avoid having to buy a scarf at the activity stand, and the guide wasn't very pleasant - I think there are different ways of putting it! Then it should also be mentioned that the activity lasts about 2h but not to follow! I had an appointment at 10:00 a.m. I thought I'd finish at 12:00 p.m. as registered... But no because the gondola tour (which doesn't even last 30 min) is at 3 or 5 pm !!! I think the whole thing is a rip-off, and if I had any advice to give, it would be to do things yourself, because it's not worth it at all... A gondola ride costs 90 euros in Venice for 1 to 5 people and entrance to the basilica 15 euros. You can take audio guides at the entrance...

our guide speaks English but it was so hard for our party of 7 to understand him, he speaks so fast and his accent is strong, we were not able to ubderstand most if what he was saying. the head phones they provided are not the best either. for the price we paid, would be nice if we get our money's worth but did not.

I had to call customer service because it was not clear the meeting point and the area was overcrowded, with the guide Bianca everything was great and the lady was charming and very well explained. The gondola ride we had to cancel it because of the inclement weather and the storm.

It was great! We managed to visit st marks. Then we went (on another booking) to the dodge palace and at 15:00 we did the gondola which was also great. Keep in mind, this does not have access to the The Pala d'Oro, you have to pay an extra 5 euros per person for that. Still got what I came for.

We had a ton of trouble finding the office to meet our guide. Google maps wasn't working well and we just kept going in circles around St Mark's Square. We asked military, regular police, and other shop owners for help but ended up finding the office 30 minutes after our tour departed for the Basilica. Thankfully, we were able to catch up to our party in the Basilica. For whatever reason, when going through the Doge Palace, those of us who were going on the gondola ride, had to leave the group and return on our own later to see the rest of the tour. The timing seemed to be too tight. The guide was great, but the timing was just off for the whole day. When we went on the gondola, the gondolier spent the whole time yelling at the other gondoliers and joking with them. It was like a bad Disneyland ride. We were one gondola after another just making a circle back to the meeting point. I think the only thing that was pointed out to us was where Mozart had stayed.

Really enjoyed the tour and liked our tour Guido Gloria

The well-organized tour allows you to visit the main attractions of Venice in one day. Very knowledgeable tour guides. Recommended!

The audio downloads are a nice compliment to the tour.

We had the chance to See many venues and sightseeing. In my opinion the islands need some more time to discover them adequately

Giovana was the loveliest guide you could wish for. Her excitement, despite having likely done hundreds of these tours, was contagious. She paid great attention to detail while also ensuring that every person in the group felt included. The equipment quality was excellent, with clear audio throughout the tour. Giovana provided just the right balance of historical context and insights into current life and events. We loved every moment. Our gondolier was also praiseworthy. Despite being a young man, he was knowledgeable without being overbearing. Although we can’t recall his name, the boat was called ‘Luca,’ and he was stepping in for his father. A delightful experience with a charming young man.

The guide was excellent and everything was great until the end. When we went on our gondola ride we did not go by the bridge of sigh and the gondolier was on his phone the whole time. Not only was it bad enough that he was on the phone, he had it on speaker so we could hear the woman he was talking too. Missing out on the bridge and the phone ruined the entire experience.

The Tour Guy was the company we should have booked with - avoid Headout (a broker). The website on mobile when I booked put the wrong date - the Crowdsite glitch also happened and the site booked the tour time+day AFTER it already happened! HEADOUT REFUSED TO CHANGE IT! Luckily THE TOUR GUY CHANGED IT. AVOID HEADOUT. As for the tour, Venice is such a unique, magical place. Our guide was a lovely local Venetian, a professor-like lady and had tons of information - she was kind and very considerate. She gave us the basics of all we needed to know. I think we might have preferred a guide with more stories and less facts and who was a little more fluent in English - it was often hard to understand everything. Also, try avoid Italy in the summer, the heat is unbearable and we underestimated this. Bring lots of water and a fan or spray mist bottle. Crazy heat! Climate change not doing places like Rome and Venice any favours! The overall experience was the best it could've been, it was good.

Very good tour by Anba-Chiara in the Pallazzo and the church. Don't forget to cover your arms, even up to your knees! Two groups on the boat to Murano and Burano with competent guides Kristina and S..., unfortunately I have forgotten their names. Of course, they also suggested things to buy, but were not pushy. In Burano we had expected more in terms of craftsmanship. It would be nice if offers were combined with workshops. Otherwise a very good offer.

It worth money. Very recommended.