Experience the art of glassmaking at Murano Glass Museum

Everything very well organized. Prepared guide r friendly staff. I would only suggest the possibility of extending the stay in Murano.

It was quite a good experience, but sometimes you can think that this trip is not for you. This islands are really small and have almost nothing special. In case you want to buy some souvenirs from glass, the Murano island is perfect for that. The Torcello island totally not worth to visit, it has one church and it is it. The Burano island is colorful, abd contains a lot of tiny streets, you can take some great photos and eat some sweets. It has a lot of souvenirs stores. The rral time on each island is 50 minutes, but it is more than enough to walk around.

Very nice to see the islands quickly. It says 75minutes per island but it was only 45, we didn't have much time to visit the cities. 30€ is for the boat only, no activity is prepared, it's only free time (except for glass blowing demonstration). The guide was nice but the microphone was way too loud.

Beautiful tour and great price. However, it was not specified that at the meeting point we needed to go to the ticket office, rather I expected a recognizable person to take us directly to the boat. In addition, I had changed the time a week before with confirmation email and new tickets, but at the ticket office they told me we were marked for the earlier time and I by showing the new tickets I am told "the tickets say what they want". The guide unfortunately cannot hear well when he speaks in the boat.

Nice experience with beautiful houses and views ✨

Glass blowing at the Mazzucato Furnace

Friendly staff, easy access.

The guide was not giving clear/easy to understand instructions about the boarding times and rushed the tour.

Reliable, kind and professional staff

Beautiful experience, but very little time spent on the islands.

Top-notch experience, the only downside being that we didn't have enough time on each island.

The islands are wonderful but we had very little time to visit them (50 minutes for each)

The whole trip was a great experience. We really enjoyed it

Murano is a piece of jewelry next to Venice, definetly worth visiting. The public transportation is very good, boats arrive often. It was a good experience.

Convinient to trace the meeting point with clear instructions. Had all in all very good experience with memorable tour of both the places.

No frills self guided tour. We'll organized and friendly crew. Narrator was quite impressive as she mastered it in multiple languages. Very relaxing, enjoyable tour.

Well organized. Plenty of time to spend at Murano and Burano. Good explanation of islands on the way.

The visit to Murano and Burano is recommended. Two very picturesque places and the explanation of the guide was very clear.

There was no guide in person. There was only one multilingual person on the boat through a loudspeaker. I got on the boat without knowing if I was getting on the right one. A meeting point was marked, but there was no guide to direct and guide me.

We were confused for venue instructions and i called the support team, but no one responded and i missed my trip

We had a very good time and the guide was knowledgeable. I would prefer more time to visit the islands, especially Burano.

I AM SODDOSFATTO THE EXPERIENCE

We have not got the service at all. We came 30 minutes before the tour (as it was mentioned in the voucher) , we were waiting at the meeting point for 3 hours. but the guide was telling us to wait for another boat, but have not offered it at all and we couldn't wait for more hours. And now we are trying to get our money back, but the process is very long - we will not offer to use your company anymore - it was the worst expierence at all.

There was no audio device and the guide used a mic on a moving bus with 100 people making it very difficult to listen to the guide. There were no recommendations, no history about the place and the tour specifically mentioned audio guide but there was no audio device like other tours across Europe.

Beautiful excursion! Highly recommended.

The visit to the glass factory was interesting but most of the time was allowed to visit the shop to buy things. The free time to explore the area was not enough

Excellent trip with friendly, knowledgeable guide. Would highly recommend.

When we went into the booking it said to "show inclusions &important information". I went into this and scrolled down the bottom and it showed "where" with a map which showed "ponte della libertarian" we spent 2 hours looking for the spot. We finally realised we met near st Marks cathedral. We got our own way over hoping that the tour leader would ring like the lovely girl in Amsterdam did as we were at the back of the place and she asked us to walk around to the front. We were hoping if he rang us we could meet him over there but no phone call so we had to do our own thing. Have used this site before and it was wonderful and easy so a bit disappointed Ted with this.

Julia was a very friendly and attentive guide. She gave us all the information about the route and the tour. The demonstration of the Murano factory left something to be desired, it was very simple and extremely quick. I've seen much more interesting ones on TV.

Franky the guide was excellent and we learned a substantial amount about the. Lagoon Glassblowing demo was interesting but could have been longer. Cost of pieces for sale were well beyond our pocket but beautiful. Burano was lovely.The tour time was about right.

The best thing was the guide. There was punctuality, the boat was very good although it is divided into two parts and one of them has a strong smell of fuel. In Murano you dock at the dock of a glass factory where they give you explanations about the manufacturing and then you have very little time to get to know Murano. Murano I didn't like but I did want to buy little things but there was very little time. Burano was nicer and I liked that the guide did not force us to visit the lace factory where most of the group went.

Despite the rain, the islands of Murano and Burano are well worth a visit. Our guide Cecile was very friendly and available to answer our questions.

Great tour guide! Beautiful spots to visit.

our tour guides,Cecilia, and Nichola were amazing. They were both well versed and entertaining. They answered all our questions professionally. We got to Marano visited the glass factory, and had time for a quick stroll. Then Burano we were told the meeting point then brought to the lace demonstration, which is definitely beautiful art. Unfortunately it started to rain and got really windy, but the island looks beautiful even in the rain. I would definitely recommend this tour and if you can get Cecilia and Nicola, you will not be disapointed.

Very friendly and helpful guide. Efficient and punctual service. Only perplexity: we didn't realize it was in English

We had a ton of trouble finding the office to meet our guide. Google maps wasn't working well and we just kept going in circles around St Mark's Square. We asked military, regular police, and other shop owners for help but ended up finding the office 30 minutes after our tour departed for the Basilica. Thankfully, we were able to catch up to our party in the Basilica. For whatever reason, when going through the Doge Palace, those of us who were going on the gondola ride, had to leave the group and return on our own later to see the rest of the tour. The timing seemed to be too tight. The guide was great, but the timing was just off for the whole day. When we went on the gondola, the gondolier spent the whole time yelling at the other gondoliers and joking with them. It was like a bad Disneyland ride. We were one gondola after another just making a circle back to the meeting point. I think the only thing that was pointed out to us was where Mozart had stayed.

Really enjoyed the tour and liked our tour Guido Gloria

We had the chance to See many venues and sightseeing. In my opinion the islands need some more time to discover them adequately

The well-organized tour allows you to visit the main attractions of Venice in one day. Very knowledgeable tour guides. Recommended!

Giovana was the loveliest guide you could wish for. Her excitement, despite having likely done hundreds of these tours, was contagious. She paid great attention to detail while also ensuring that every person in the group felt included. The equipment quality was excellent, with clear audio throughout the tour. Giovana provided just the right balance of historical context and insights into current life and events. We loved every moment. Our gondolier was also praiseworthy. Despite being a young man, he was knowledgeable without being overbearing. Although we can’t recall his name, the boat was called ‘Luca,’ and he was stepping in for his father. A delightful experience with a charming young man.

The guide was excellent and everything was great until the end. When we went on our gondola ride we did not go by the bridge of sigh and the gondolier was on his phone the whole time. Not only was it bad enough that he was on the phone, he had it on speaker so we could hear the woman he was talking too. Missing out on the bridge and the phone ruined the entire experience.

The audio downloads are a nice compliment to the tour.

Great experience from the 3d viewer to the boat trip ! The islands were excellent and staff knowledgeable and friendly . Well worth the money we had a great time .

The whole experience and the way it was organised, storting in the library

The actual experience was nice and a good value for money for visiting both islands and the museums with the 24 hour vaporetto pass. However, the employees at the public transport service were not informed about this ticket and the discount. At the boat station they didn't let us in claiming that this ticket is only the museum pass and that we have to pay extra 25 euro for the transfer service.

I couldn't contact anyone and for 3 minutes I missed the ferry...if I had been able to contact you it wouldn't have happened...for such a short time, you wait for two people with tickets paid for two days...moreover in a location completely outside of Venice and this was not clear at all.

Ticketing experience was good, we easily find the boarding point and the boat was great. The only thing that I want to add is that the stop in Murano could have bewn longer than 1 hour in order to have time to visit the surroundings not just the glass factory. I would gave up to the visit to Torcello for more time in Murano